Shipping policy

Shipping Info

Last updated September 24, 2026

U.S. shipping rates

Orders below $100: $9.99 shipping.
Orders of $100 or more: free shipping.

The threshold uses your merchandise subtotal after discounts, before tax and shipping. All amounts are in USD. Your shipping charge is displayed at checkout before payment. These rates apply to U.S. delivery; available destinations are those offered at checkout.

Where your order ships from

We work with fulfillment partners, including CJdropshipping, to prepare and send orders. Products may ship directly from partner warehouses outside the United States. If you order multiple items, they may arrive in separate packages with separate tracking updates. Separate packages do not create an additional shipping charge after checkout.

Processing and delivery

Processing and transit times vary by product, stock availability, warehouse, and destination. Any estimate provided for your order includes the information available at that time; carrier or customs delays can affect arrival. Contact hello@publicwardrobe.com before ordering if you need an item for a particular date.

Some items remain available to order while additional stock is arranged. If we cannot ship within the stated shipment timeframe, or within 30 days when no shipment timeframe was stated, we will notify you and offer the choice to agree to a delay or cancel the unshipped items for a refund. If we cannot fulfill your order or obtain required consent to a delay, we will cancel the affected items and refund the applicable amounts.

Tracking and separate packages

Tracking details are provided when available. A tracking number may be created before the carrier first scans a package. If part of your order arrives, check the remaining shipment updates before contacting us about missing items.

Address changes and delivery problems

Check your delivery address, apartment or unit number, and contact information carefully. Email us promptly if you need a correction. We cannot guarantee changes once an order has entered fulfillment or shipped.

If tracking appears stalled, a package is marked delivered but cannot be found, or your parcel arrives damaged, contact us with your order number so we can investigate with the fulfillment partner or carrier. Retain the packaging and, where possible, photos of damage. A delivery scan does not prevent you from reporting a problem.